REFUND AND RETURNS POLICY

At www.infinitydeptstore.com, we want you to be completely satisfied with your purchase. If you are dissatisfied with your order for any reason, please read our Refund and Return Policy below.

1. Right of Return
   You have the right to return your product within 6 days of receiving your order, regardless of the reason.
2. Return Requirements
   To be eligible for a return, the product must meet the following criteria:

It must be unused and in the same condition you received it.

It must be in its original packaging with all tags and accessories.

We reserve the right not to accept returns for promotional or special-priced items.

3. Return Procedure
   Contact Us: Please email customerservice@infinitydeptstore.com and provide your order number and details of the item you wish to return.
   Return Instructions: We will provide you with return instructions.
   Shipping: You will be responsible for return shipping costs unless the product is defective or non-compliant.
4. Refund
   We will notify you by email upon receipt and inspection of your return. If your return is accepted, we will refund you using the original payment method used for purchase. The refund will be issued within 5 days of receiving your returned merchandise.
5. Defective or Non-Conforming Items
   If the item you received is defective or does not match your order, please contact us within 6 days of receiving the item to arrange a replacement or full refund, including all shipping costs.
6. Exceptions
   Unless the item is defective, our return policy does not apply to personalized or special offer items.
7. Contact Information
   For any questions regarding our refund and return policies, please contact us at customerservice@infinitydeptstore.com.