SHIPPING INFORMATION

We partner with several reputable couriers to provide you with safe and reliable shipping. Our primary shipping partners include:

La Poste (French Post)
Colissimo
DHL
Chronopost
2. Shipping Time
Once we initiate order processing, your item will arrive within the following timeframes:

Standard Shipping (La Poste/Colissimo): Estimated delivery time is 4 business days
Expedited Shipping (DHL/Chronopost): Estimated delivery time is 2 business days
Please note that shipping times may be delayed due to holidays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

International Shipping: Costs are calculated based on the destination, and detailed costs will be displayed at checkout.

4. Order Processing Time
All orders will be shipped within 2 business days after payment is confirmed. We will process your order as quickly as possible to ensure you receive your item as quickly as possible.

5. Tracking Your Order
After shipment, you will receive an email with a tracking number. You can use this number to check the status of your order on the courier’s website.

6. Unsuccessful Delivery
If a delivery attempt fails, the courier will attempt to redeliver the package or return it to a local pickup location. Please check the delivery notification for pickup information.

7. Shipping Issues
If you encounter any issues during shipping, please contact our Customer Service team immediately. We will do our best to assist you.

For more information, please feel free to contact our Customer Service team.